Shipping Policy

At QuietLab, we strive to ensure a smooth and hassle-free delivery experience.

Delivery Areas

We currently ship to the  United States and offer Free Shipping on all U.S. orders.

Shipping Times

  • Order Cut-Off Time: Place your order by 2 PM PST (GMT-08:00) for same-day processing.
  • Processing Time: Orders are typically processed within 1-2 business days.
  • Delivery Time: After processing, your order should arrive within 6 to 10 business days.

Make sure your shipping address is correct when placing your order. If you need to update it, please contact us as soon as possible at support@try-quietlab.com.

Tracking Your Order

Once your order ships, you'll receive a confirmation email with a tracking number, so you can track your package easily.

For any questions or concerns regarding your shipment, our dedicated customer service team is ready to assist you. Feel free to reach out, and we’ll be happy to help!

Customs & Shipping Delays

Due to recent changes in international trade regulations, customs inspections may take longer than usual, causing possible delays beyond our normal delivery estimates. We are closely monitoring all shipments and working to ensure your order arrives as quickly as possible. Thank you for your understanding!

Missing or Lost Package?

if you believe your package is lost or stolen, you have up to 10 days from the date it is marked as delivered to report it to us. Unfortunately, we are unable to assist with lost package claims made beyond this timeframe. To help prevent any issues, please ensure your shipping address is accurate and that someone is available to receive the package. If your mail area is not secure, consider using a more monitored location for delivery. If you need assistance, don’t hesitate to reach out—we’re happy to help!

Need to Change Your Shipping Address?

We start processing your order as quickly as possible to ensure fast delivery! If you need to update your shipping address, you have up to 12 hours from the time of purchase to request a change. After that, we may not be able to make adjustments since your order will already be in processing. To avoid any hiccups, please double-check your shipping details before completing your order and review your confirmation email to ensure everything is correct. If you spot an issue, reach out to us as soon as possible!